Senior Application Support
Application Support role covering backend and frontend teams in a digital services environment. Focus is on production stability, incident handling, and proactive problem management. Acts as Problem Coordinator to reduce incidents and improve system reliability.
Key Responsibilities
Monitor production systems, logs, and alerts
Handle incidents (P1/P2) and escalations
Identify, analyze, and route issues to correct teams
Communicate status and follow up with stakeholders
Participate in daily...